Mobile Money and "Financial Inclusion": The Interface of Design and Regulation
Location Address:
Stanford Humanities Center, Baker Room Get Map
424 Santa Teresa Street
Stanford, CA 94305
Heralded as a means to achieve "financial inclusion" for the world's poor, mobile money systems, such as the hugely successful Kenyan M-PESA money tranfer service offered by network operator Safaricom, have captured the imaginations of philanthropic, development, state and industry actors -- as well as a couple of anthropologists. This talk discusses the interplay of regulation and design in the development of mobile-phone based financial service applications, based on fieldwork in the mobile money world since 2008.
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Bill Maurer is Professor of Anthropology and Law at the University of California, Irvine. He is also the founding director of the Institute for Money, Technology, and Financial Inclusion. Apart from his considerable work in anthropology, his work in the design of mobile financial services has involved a collaboration with people at Intel Labs as well as serving as the "guest anthropologist" for a Royal College of Art design studio on "the future of money" taught by Tony Dunne.
Tatyana Mamut is Senior Conent Guide at IDEO. Tatyana holds a PhD in economic anthropology from UC Berkeley and a BA in economics from Amherst college. She has spend over a decade leading multinational innovation projects to enhance people's lives in financially sustainable and socially responsible ways. In two recent projects, she re-designed financial institutinos for U.S. mixed-income and public housing communities, and authored a Human-Centered Design Toolkit for NGOs and social enterprises. In her current role, she is a leader in IDEO's Behavior Change, Financial Inclusion, and Innovation in Evaluation initiatives.
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